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Customer Testimonials

At SR Max, we pride ourselves on exceeding our customers’ expectations, and are always happy to hear from satisfied clients. Check out some of the feedback that our customers have been kind enough to share with us.


Andra made me feel like I was the only customer in the world. I was thoroughly impressed by her professionalism and demeanor throughout the process.

Jacqueline F. Stop & Shop Store

After I explained what my specific problems and needs were, [Andra] ran me through a list of shoes that she thought would be more suited to me. She gave me great descriptions of each shoe, and even included personal endorsements for a few of them.

Bobbie M. Black Oak Casino

Service like this is so important - thank you for caring!

John D. The Cheesecake Factory Boise

I am writing to let you know that as a customer of SR Max, I am thrilled to have such a patient, pleasant and knowledgeable customer service representative. I have had no problems getting orders placed, receiving merchandise timely and/or making exchanges.

Sue D. Marrero Healthcare

The shoes have been well received by the staff at Marrero Healthcare and are every bit as safe as they are advertised. Nexion, our corporate office, has really chosen a wonderful company to do business with for providing safety for our employees.

Sue D. Marrero Healthcare

I wanted to let you know how wonderful Lynne and Andra have been. They have both helped me with every little thing, including talking with our regional safety person when I said I was trying to get a particular item that had not been approved yet. They are delightful, competent and patient which adds up to stellar customer service!

Patty F. Whole Foods Market Petaluma

I am so happy with SR Max shoes. The customer service in Greensboro is excellent! Jessica has helped me many times and is always fast to respond.

Carol L. Tropicana Casino and Hotel

Their service reps, Sandy and Andre, were the nicest people to deal with. They did everything in their power to get me new shoes, so I would have them to work for Mother's Day. What a great company!

Lori S. Hoss’s Steak and Sea House

You are all outstanding! Thank you so much for you smiling voices and smiling emails!

Judy T. Gregory Pest Solutions

I have enjoyed working with you over the last year. We feel the communication, and the customer service is very good as well as the products we receive. Anytime we’ve had an issue you have taken care of it promptly and courteously.

Marcus G. Crosswind Industries


I know that our work-related slips and falls have declined so far and fully expect there to be far less than previous years when we were not wearing slip resistant footwear. Kudos to SR Max for a wonderful product and excellent service.

Sue D. Marrero Healthcare

Noticed better traction on ice.

Customer survey on Cold Storage Technology

Very durable! Good product!

Customer survey on Cold Storage Technology

Very effective on ice and in sub-zero environments – worked great!

Customer survey on Cold Storage Technology

Good durability – no rips, tears, etc.

Customer survey on Cold Storage Technology

I didn’t slip and fall down once which doesn’t happen every winter.

Customer survey on Cold Storage Technology